This Privacy Policy outlines the use of information by ZTXO ARTLFY PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, with its registered office at 1st Floor, Apex Gurukul, Old Argora, Ranchi 834002 (referred to as "GoodsForHouse," "we," or "us"). It governs the information obtained through the use of our website, https://goodsforhouse.com/ (the "Website"), by users ("User" or "you").
We highly value the trust you place in us and adhere to the highest standards for secure transactions and customer information privacy. Please read the following policy to understand our information-gathering and dissemination practices.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using or accessing our Website.
By using the Website, you explicitly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.
GoodsForHouse, the creator of this Privacy Policy, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains our information practices and the choices you can make about how your information is collected and used. To ensure uninterrupted service, we may collect and, in certain circumstances, disclose information about you.
If you have any questions or concerns regarding this Privacy Policy, please contact our Customer Support Desk at contact@goodsforhouse.com.
I. Collection of Personally Information and Other Information
When you use our Website, we collect and store your personal information, which you provide from time to time. Our primary objective is to offer you a safe, efficient, smooth, and customized experience. This enables us to deliver services and features that likely meet your needs and to customize our Website to enhance your experience. Therefore, we collect personal information from you that we consider necessary to achieve this purpose.
Generally, you can browse the Website without revealing any personal information. However, once you provide us with your personal information, you are no longer anonymous to us. Where possible, we indicate which fields are required and which are optional. You have the option not to provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based on your behaviour on our Website. This information is used for internal research on user demographics, interests, and behaviour to better understand, protect, and serve our users. This data is compiled and analysed on an aggregate basis and may include the URL you came from (whether on our site or not), the URL you next go to (whether on our site or not), your computer browser information, and your IP address.
Additionally, you may encounter "cookies" or similar devices on certain pages of the Website placed by third parties. We do not control the use of cookies by third parties.
If you choose to make purchases on the Website, we collect information about your buying behaviour. When you transact with us, we collect additional information, such as billing address, credit/debit card number and expiration date, and other payment instrument details.
If you post messages on our message boards, chat rooms, or other message areas, or leave feedback, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect this information in a file specific to you.
We collect personally identifiable information (such as email address, name, phone number, and payment details) when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) require registration. We use your contact information to send you offers based on your previous orders and your interests.
II. Notification of Modifications and Changes in Terms & Conditions and Privacy Policy
We reserve the right to modify the Terms and Privacy Policy at any time without prior notice to you. Your continued use of the site signifies your acceptance of any changes to these terms. Therefore, we advise you to review the Terms of Service regularly. If you do not agree with any modifications or amendments to the Terms, you should stop using this website immediately.
III. Use of Demographic / Profile Data / Your Information
We use your personal information to provide the services you request. When we use your personal information for marketing purposes, we will offer you the option to opt out of such uses. We also use your personal information to resolve disputes, troubleshoot problems, promote a safe service, collect payments, measure consumer interest in our products and services, inform you about offers, products, services, and updates both online and offline, customize your experience, and detect and protect against errors, fraud, and other criminal activity. We enforce our terms and conditions and use your information as described at the time of collection.
To continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activities on our Website. We use your IP address to diagnose problems with our server and to administer our Website. Your IP address helps identify you and gather broad demographic information.
Occasionally, we may ask you to complete optional online surveys. These surveys may request contact information and demographic details (such as zip code, age, or income level). We use this data to tailor your experience on our Website, providing content that may interest you and displaying content according to your preferences.
IV. Collecting Information
Our website's online requisition form requires users to provide contact information, such as name, email address, and contact number. As a user, you are required to provide a valid email address at the time of registration and choose a username or alias to represent your identity on our website. We collect certain information, including your name, email address, and contact number, to verify your identity and for use in our record system. Additionally, we collect email addresses, geo-locations, intellectual property details, listings viewed, and any information entered in the “Contact Us” form or any other form displayed on the website.
V. Cookie Usage Overview
We and third parties use data collection devices such as "cookies" on certain pages of our website. "Cookies" are small files stored on your hard drive that help us provide services tailored to your preferences and tastes. We also offer certain features that are only available through the use of cookies. Cookies can help us deliver information targeted to your interests and may be used whether you register with us or not.
Third-party vendors, such as Google, may use cookies to serve ads based on your visits to this Website. You may visit the third party's website to opt out of the use of cookies for interest-based advertising if such an option is
available. You can also opt out of the DoubleClick cookie used by Google and its partners for interest-based advertising by visiting Ads Settings.
We use cookies to allow you to enter your password less frequently during a session and to provide information targeted to your interests. Most cookies are "session cookies," meaning they are automatically deleted from your hard drive at the end of a session. You are free to decline our cookies if your browser permits, although this may limit your ability to use certain features on the Website and require you to re-enter your password more frequently during a session.
VI. External Links on Website
The website may contain hyperlinks to other websites, content, or resources provided by third parties. We have no control over these external sites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse any advertising, products, or other materials available from them. We are not liable for any loss or damage incurred as a result of the availability of these external sites or resources or any reliance on the completeness, accuracy, or existence of any advertising, products, or other materials on or available from such websites or resources.
These third-party service providers and websites may have their own privacy policies governing the storage and retention of your personal information. We recommend reviewing the privacy policies of any third-party websites you visit to understand how they safeguard your personal information. Third-party advertising companies may serve ads when you visit the Website, and you may choose to opt out of the use of cookies for interest-based advertising if the third party offers such an option.
VII. Our Use of Your Information
Your contact information is used to reach you when necessary. We use your IP address to diagnose problems with our server and to administer our Website. Your IP address also helps identify you and gather broad demographic information. Additionally, we use your IP address to protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available.
We may release your personal information to a third party to comply with a court order or other legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of our Terms of Service. We may disclose personally identifiable information to parties in compliance with our Copyright Policy as mentioned in the Terms of Service, if we believe it necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, unauthorized use of copyrighted material, or other unlawful activity. In such events, we may disclose your name, address, country, phone number, email address, and company name.
VIII. Confidentiality
You acknowledge that the Website may contain information designated as confidential by us, and you agree not to disclose such information without our prior written consent. Your information is regarded as confidential and will not be divulged to any third party unless legally required by appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.
IX. Personal and Sensitive Information
We collect your device and personal information to prevent multiple sign-ups with a single device, ensuring that we can provide benefits to the maximum number of users. This information helps us prevent the misuse of our apps and websites.
X. Our Disclosure of Your Information
Given the regulatory environment, we cannot guarantee that your private communications and personally identifiable information will always remain confidential. For example, we may be compelled to disclose information to government authorities, law enforcement agencies, or third parties under certain circumstances. Additionally, third parties may unlawfully intercept or access private communications or collect your information from our Website. While we use industry-standard practices to protect your privacy, we cannot promise that your information will always remain private.
As a policy, we do not sell or rent your personally identifiable information to any third party. However, your information may be disclosed in the following ways:
- External Service Providers: There may be services provided by external service providers that help you use our Website. If you choose to use these services and disclose information to the external providers, their use of your information is governed by their privacy policies.
- Other Corporate Entities: We share data, including personally identifiable information, with our parent and subsidiaries worldwide to enhance your browsing experience. These entities treat your information as protectively as they treat their own members' information. In the event of a merger or acquisition, your information may be shared to ensure the continuity of services. You will be notified if such an event occurs.
- Law and Order: We cooperate with law enforcement inquiries and other third parties to enforce laws, such as intellectual property rights and fraud prevention. We may disclose information to law enforcement and government officials if we believe it is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other illegal activities.
XI. Accessing, Reviewing, and Changing Your Profile
After registration, you can review and change your information, except for your display name. If you update your information, we may keep track of the old information. You can change your registration details, such as your email address, by contacting our customer support team at contact@goodsforhouse.com. If you wish to remove your profile, contact customer support. We retain information you request to remove for resolving disputes, troubleshooting problems, and enforcing our terms and conditions. Due to technical and legal constraints, some prior information may never be completely removed from our databases, including backup systems. Therefore, you should not expect that all your personally identifiable information will be entirely removed.
XII. Other Information Collectors
Except as specifically described in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information. Third-party advertisers on our Website have their own privacy policies. Since we do not control third-party privacy policies, you should review their policies before disclosing your personal information. Any information you make publicly available on the site may be viewed by any party, and by posting such material, you consent to share it with those parties.
XIII. Security
We treat data as a valuable asset that must be safeguarded against loss and unauthorized access. We utilize various security techniques to protect your data from unauthorized access by individuals both inside and outside the company. We do not recommend transferring sensitive information (such as credit card numbers or bank account details) via the website to any third party. Users should transfer such information offline, over the phone, or via personal emails. We adhere to generally accepted industry standards to protect the personal information submitted to us during transmission and upon receipt. However, "perfect security" does not exist on the Internet. You acknowledge that any security breaches beyond our control are at your sole risk and discretion.
XIV. Your Consent
By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including consent for sharing your information as outlined. If we make changes to our privacy policy, we will post those changes on this page to keep you informed about what information we collect, how we use it, and under what circumstances we disclose it.
XV. Grievance Officer
In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided under the Terms and Conditions.
XVI. Disclaimer
We cannot ensure that all of your private communications and personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, the documents you post or access, and your conduct on and off the Site.
XVII. Withdrawing Your Consent
You may give or withdraw your consent for us to collect and process your information at any time, including in the manner and for the purposes outlined in this Privacy Policy. To withdraw or limit your consent, contact us at contact@goodsforhouse.com. We reserve the right to retain and store your information for our business purposes, whether such information has been deleted or not, to the extent permitted by law. Please note that withdrawing your consent may result in our inability to provide you with our services or may terminate any existing relationship we have with you.